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Post by shiyabul on Aug 19, 2024 7:16:41 GMT
There is tremendous value in creating a compelling, personalized brand experience for customers as it generates loyalty and conveys that the brand itself is fully aligned with the Gen Z customer needs. By understanding the importance of this generation, what makes them unique and how to maximize the long-term customer value by providing them the experiences they seek – you have the opportunity to impact your bottom-line and the stickiness of your brand. Sheila Morin Sheila Morin is the Chief https://lastdatabase.com/ Marketing Officer at Coveo and has extensive experience building brands and delivering engaging experiences. Previously, Morin was CMO for Cirque du Soleil Entertainment Group, where she oversaw branding, marketing strategies, fan engagement, and more. She has also held brand leadership roles at Loop Industries, Danone, Procter & Gamble, and L’Oréal. SOURCEContact Center Pipeline April TAGSbrand experiencecustomer experienceCXdigital transformationeCommerceGen Zpersonalized experienceself-service RELATED ARTICLESMORE FROM AUTHOR Contact Center Pipeline Top Blog Posts Top Posts in June Behind An Excellent CX is a Happy Contact Center Behind An Excellent CX is a Happy Contact Center How Exceptional Service Drives Business Success How
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